Wesley Health Management - Payment Policy Information

Who we are
We are a Nationally Accredited Training Organisation. Our intent is to provide professional-quality education through our skilled trainers, at an affordable price. We recommend all prospective online customers read this policy thoroughly. We are an Australian owned and operated business. Our success is the result of our complete service and our dedication to our students, who in return have rewarded us with their excellent feedback and references.
(back to top)

 Terms of Service
All students booking into the Wesley Medical Reception and Terminology course, have read and agreed to the terms and conditions of service as outlined in 'Student Services' at the top of the Wesley Health website and have read and understood the 'Student Handbook'.
(back to top)

Secure Payment
Paying for your course online at wesleyhealth.com.au is totally safe. We use strong, 128-bit encryption on all transfer of information between you and us on our secure payment forms. Even if third parties intercepted snippets of information between you and our servers, it will be useless scrambled information. This means there is no chance of anyone using your credit card number and expiry to run up a huge bill on your card. Even after your details reach our office - immediately after processing at our end, they are purged from our computer.

Our Secure Servers hosted in Western Australia have Thawte Cerfication.
We strive at providing a safe and easy way to purchase online or offline. Our online payment system runs on the most reliable and secure software packages available, but if you want to place your order via phone or fax, please contact our sales team and feel free to use the way that makes you most comfortable.
(back to top)

Payment Options
For online payment, we accept Visa and MasterCard.
(back to top)

Privacy Policy
General Policy: Wesley protects the privacy of its students. We share only that data necessary for validation of credit transactions and verification of identity with our financial institution.

Database: Wesley maintains a private customer database for its own use. In accordance with accreditation guidelines, we must keep records on file for 30 years. We don't offer any of your data to any other entity or third party

Implied Consent: Customers paying online at wesleyhealth.com.au give implied consent to implementation of these policies, as set forth below.

Refusal of Consent: By denying reasonable access to personal information necessary to complete and verify a transaction, a prospective customer surrenders the right to transact with Wesley Health Management

Personal data: Wesley does not share individually identifiable personal data obtained through the order process, other than credit experience, with any other entity.

Credit Data: Wesley reserves the right to exchange individual credit data and credit experience as any other organization may do in the course of business. This policy protects the order process on the Internet and promotes individual responsibility. (back to top)

GST & Other Charges

There is no GST charged on our courses. Remember this is a service your convenience.
(back to top)

Refunds & Exchanges

Medical Reception Cancellation Policy


Bookings are firm and no refunds will be given.  Failure to attend without prior notificaton will forfeit all monies paid.  5 days notice is required prior to the course start date, to transfer to another start date.  Transfers with less than 5 days notice of course start date may be considered with a transfer fee of $45.00 payable.  Should you be unable to attend a substitute participant is welcome. Should the entire course not go ahead and be cancelled by Wesley Health a refund will be considered. Any discount offered is available only at the time of booking and may not be applied retrospectively.

If a candidate misses a session, they will be required to repeat the session in the next available course schedule, a rebooking/transfer free of $45.00 applies to cover administration and catering costs.   Please contact Head Office to facilitate this, as soon as possible.


Computing Course Cancellation and Transfer Policy

Computer Labs are expensive to hire.  Bookings are firm and no refunds will be given.  Failure to attend without prior notification will forfeit all monies paid.   14 days notice is required to transfer to another date, a $45.00 transfer fee may be imposed.   Should you be unable to attend a substitute participant is welcome.

Contact Information

Wesley Health Management
12 Brodie Hall Drive
Technology Park Bentley WA 6102

VIC/NSW Toll-Free: 1800 011 123
SA/QLD Toll-Free: 1800 001 256
Head office Perth: (08) 9470 2000
Fax:   (08) 9355 1310
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Terms & Conditions of Use
This agreement applies to all wesleyhealth.com.au Web Site users.

This document outlines the "Terms and Conditions of Use" of the wesleyhealth.com.au website ("Site").

This Site is owned and operated by Wesley Personnel Pty Ltd ("WESLEY") ABN 340 81 637 836.

Our registered Business address is:
Wesley Health Management
12 Brodie Hall Drive
Technology Park, Bentley, 6102

Your use of and/or access to this Site constitute your acceptance of the Terms and Conditions for use of this site and usage is subject to these terms and conditions.

If you do not agree to these terms, please do not use this Site. 

Terms and Conditions regarding Site Access

  • Copyright in all material provided on this Site is held by WESLEY or by the original creator of the material.
  • Material on this Site may only be used to support the purpose of the business relationship between you the user and WESLEY.
  • Other use is restricted without the prior written permission of WESLEY.
  • Any unauthorised use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
  • The User does not acquire any intellectual property rights under this Agreement.
  • Information regarding products represented on this Site, including their appearance and specifications, and services on this Site are subject to change without notice. Many of our products constitute complex solutions with multiple options and configurations, information about all options and configurations may not be present on the Site and information may not apply to all options and configurations. All such information shall not constitute a representation, warranty or other commitment by WESLEY with respect to any product or service and WESLEY hereby disclaims all warranties, express or implied, as to the accuracy, suitability for any purpose or completeness thereof.
  • The User agrees to indemnify WESLEY in respect of any loss, claim or damage suffered by WESLEY as a result of the User using information obtained from this Site in any way contrary to the terms of this agreement including, but not limited to, any damage to, or loss of functionality, productivity or data caused by the introduction of a virus or similar program or any intrusion on the site.


This agreement shall be governed by and construed in accordance with the law in force in Western Australia and all disputes arising in connection with this agreement shall be submitted to the jurisdiction of the Western Australian courts.

WESLEY may at any time revise these Terms and Conditions by updating this posting. User agrees to be bound by any such revisions and agree to revisit this page to determine the then current Terms and Conditions prior to each future use of the Site.